Contact us
Select the region your card was issued in:
All cardholders (including Premium Rewards)
602 379 8753 (Canada)
888 449 2273 (US)
602 379 8753 (US Collect)
Fraud claim status
855 521 1795
Disputes (non-fraud)
855 521 1795
Executive Explorer cardholders only
844 661 6529
Hearing impaired
Bank of America utilizes a relay service.
Canada cardholders, please utilize your preferred relay service.
US cardholders, dial 711.
EMEA Direct Issue
00800 0456 7890 (toll-free)
+44 (0) 207 839 1481 (International direct dial)
South Africa
0860 999 002
UAE
800 8008
or
800 2030
Australia
+61 2 8066 2412
India
1860 419 5555
or
1860 500 5555
+91 22 67987700 (From overseas)
Hong Kong
+852 3077 4632
Including requests for past statements
Singapore
+65 6818 5428
China
400 820 5558 (Domestic)
+86 21 6864 4828 (From overseas)
Indonesia
14008 (Domestic)
+62 21 2355 9000 (From overseas)
Japan
03 6893 8250 (Tokyo)
06 7709 8565 (Osaka)
+81 3 6893 8250 (From overseas)
Malaysia
+60 3 2612 8080
Philippines
+63 2 891 0000
South Korea
1588 8700 (Domestic)
+82 2 2000 8438 (From overseas)
24 hours, Monday-Friday
Thailand
+66 2343 2929
Argentina
+54 (11) 4340 5656 (International)
(11) 4348 7070 (Local)
Brazil
+55 (11) 4002 0022 (International)
+4002 0022 / +0800 570 0022 (Local)
Chile
+56 (2) 2584 4060 / 2661 2711 (Local)
+56 (2) 2462 2117 (Local Mobile)
Colombia
(1) 844 389 4071 (International)
+57 (1) 327 8360 (Local)
+57 (1) 561 8899 (Bogotá)
Costa Rica
011 (506) 25198090 (International)
(506) 25198090 (Local)
Mexico
+0052 55 4000 0025 (International)
+(55) 4000 0025 (Local)
